Benefits:
- Ease-of-use: Easy to manage, deploy and maintain.
- Lower total cost of ownership: (TCO) through: fast and simple deployment and maintenance, reduced cost for integrating new applications, lower telecom bills from the use of VoIP, and improved user efficiency.
- mproved communication: Boosts employee productivity and customer interaction by delivering full services to all staff members at all locations.
- Protects IT investment: Advanced features are enabled for medium-sized as they are for large-sized companies, without needing dedicated, high-level technical resources and staff.
- Future-proof: Enables smooth migration towards new multimedia communications, whatever the existing network and IT infrastructure.
Features:
- Unified communications applications provide access to all communications services from any location, any device (e.g., GPRS mobile phones, digital and analog phones, Web browsers, PDAs, etc.).
- Web softphone improves real-time communication flow, providing access to corporate directory, messaging systems, third-party CRM/ERP applications, etc.
- Unified messaging and personal assistant applications provide easy access to messages anywhere, anytime, with call routing and screening functions available from any device.
- Enables companies to interact with customers through a variety of communication methods, including voice, fax, e-mail, Web conferencing, etc.
- Single, multi-OS software platform compatible with a large variety of hardware platforms tailed for any enterprise configuration.
- Powerful communication servers, installed on standard equipment, provide high-level performance and reliability.
- Open, flexible system with an independent infrastructure, enabling the integration of all existing IT resources and ensuring the system can evolve as needed.
- Standards-based solution optimized for multi-site and distributed environments, providing advanced services all across the organization, including branch offices and teleworkers.
